State Farm® Insurance Agent Jason Griswold
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Smiley Randall
January 24, 2026
"I’ve never been disappointed when it came to my affairs with State Farm. I would like to especially thank Susan Lewis for assisting me, she always been so pleasant because I fell off track and when I called to ask was Susan there and with confirming she was, Susan welcome me back because personally I didn’t want to go no where else, made my transition smoothly with my affairs. This is why I gave 5 stars less stress. At some point we fall down and I was able to get up. Thanks Susan 😊 Leslie Randall"
"We appreciate your review, Smiley. We are so happy that you had such a wonderful experience with State Farm Agent Jason Griswold’s Team here in Parkville ! "
Naomi Powell
January 23, 2026
"Mrs Pam O'Neil is the best agent there is I've been working with her since I was 20 she will help you with anything and work with for any problems or quote you're looking for life,car and home insurance contact this office"
Kali
January 22, 2026
"Susan at the Jason Griswold Insurance office has been an absolute rockstar for my business insurance needs. She is knowledgeable, responsive, and consistently goes above and beyond to make sure everything is handled correctly and on time. Insurance can be complicated, especially for a growing business, but Susan makes the process smooth and stress-free. She takes the time to explain options clearly, follows up proactively, and truly advocates for her clients. It’s rare to find someone this reliable and committed. I genuinely appreciate her professionalism and dedication, and I highly recommend Susan and the Jason Griswold Insurance office to anyone looking for exceptional service."
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Jason Griswold’s Team. "
Steven Lofton
January 21, 2026
"I just had a wonderful experience today speaking with State farm agent Alina Occhiplini. It was a great experience speaking with someone that was as knowledgeable and pleasant at the same time. I'm very happy to get the auto coverages I needed and at a price that I feel is reasonable and fair and it only seemed to take a few minutes due to the professionalism of Alina.To date I have had nothing but great experiences with the (Jason Griswold office).To speak of another time I had, I had the blessings to have my home coverage done with Chris Arman who is also a great agent to work with there👍. I thank you State farm for definitely being like a good neighbor. Bravo"
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Jason Griswold’s Team. "
Tiqua Smith
January 16, 2026
"I definitely give 5 stars, wonderful experience after speaking with Robin Ramsey, she made me feel so good and gave me a great quote."
"We are grateful for your 5-star review, Tiqua! Thanks for taking a moment to share your positive rating of State Farm Agent Jason Griswold’s Team here in Parkville . "
Daryl T
January 13, 2026
"The lady on the phone was able to help me easily, thank you."
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Jason Griswold’s Team. "
Sariah Israel
January 8, 2026
"Lesson learned! This is the very reason we should never be hasty in crediting a person. After countless phones calls no response and or resolutions this has been a very trying and disappointing experience. It's insane how these insurance companies rob the mear customers who keep them in business. I contacted this office to make changes to my auto and renters policy in leiu of a residential move I planned to make the first of the year. My policy jumped from $321 dollars to 436.64. Im just having a hard time understanding how and why especially since I canceled all changes to the policy and decided to stay at the same residence .I have contacted this office several times trying to resolve this issue with no solution. Pam I am truly disappointed in your work with my case. Instead of explaining the changes you have been avoiding me and not accepting my phone calls. This has been a disaster..I WOULD NOT ADVISE ANYONE TO SEEK ANY TYPE OF COVEGAGE FROM STATEFARM. SAVE YOURSELF THE TIME, MONEY AND HEADACHE THIS AGENCY WILL AND HAS CAUSED."
"Thank you for sharing your experience with Pam, Sariah! We appreciate you! - Jason"
Patricia Johnson
January 6, 2026
"Matt was a joy to talk. Very pleasant, he answered my questions to my liking, very patient with me. I am so glad he's my agent, not sure if I could have gotten anyone nicer than him. He did an excellent job!!! Thanks again Matt for all your help!! (Not saying that the other agents aren't nice), I just was lucky to get someone who was very patient with me.😊🤗💖❤️"
Carol Nichols
January 6, 2026
"I had a great customer service experience within the last hour the office was open on a Saturday. I spoke with Pam O’Neill and she was able to add renter’s insurance to my existing policy and provided me with the appropriate paperwork needed to sign the lease. Thank you!"
Carolyn
December 31, 2025
"Was disappointed with coverage changes to an old Geico policy and Pam made everything in the process as smooth as could be and now we are very happy with our new policy with State Farm. Thanks Pam!! 😊"
Zhane Johnson
December 29, 2025
"I always go with statefarm , today I had help from Pam O’Neill and she was a big help with getting me set back up, she has great customer service ! Thank you so much"
"Thank you for your feedback, Zhane! I'm glad to hear Pam was so helpful, we strive for excellent customer service! - Jason"
David Petrie
December 27, 2025
"Excellent State Farm agency! We have been serviced by Jason and his Team for over 30 years. Today we needed a quick bine for a new car, and they were available on a weekend to get the insurance taken care."
"Thank you for your review, David! I'm honored to have you as part of the family, thank you for your loyalty. We're more than happy to take care of you. Reach out if you need us! - Jason"
Brandon Morris
December 22, 2025
"Johnathan was very professional and very helpful what I thought might be a stressful call turned into a delightful one. He is a very good agent"
"Thank you so much for your review, Brandon! Jonathan is fantastic, I'm glad to hear he was so helpful for you. Please reach out if you need us! - Jason"
Christopher Richardson
December 19, 2025
"Always have a pleasant time talking to the staff at state farm. Beverly was very helpful"
"Thank you for your review, Christopher! I'm glad to hear Bev was so helpful. We appreciate you! - Jason"
Patrick Prahme
December 19, 2025
"Sue is the absolute Best! She Responds promptly to every call and text with answered questions. She also goes the extra mile in every situation I've come across."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
eugene kernan
December 18, 2025
"Just a note of thanks and appreciation for the effort and results from Ms. Beata Richardson. I called late in the day requesting a copy of a policy on one of our vehicles and she not only promptly provided a copy of the policy to me in a matter of minutes but was most courteous and very personable. Not only was the aforementioned very impressive, but after she provided me the information My wife made me aware that I had requested the information on the wrong vehicle. I had to call Beata right back and correct MY mistake and she once again, in a very helpful, cordial way, provided me the correct information. Again, she was extremely helpful, precise and personable during our communications. A REAL pleasure to deal with and she seems to be excellent at her job!!! Merry Christmas and Happy Holidays!!! Finally thank you Beata for all your assistance!!!"
"Thank you so much for your thoughtful review, Eugene! I'm more than happy to hear Beata was so helpful with your vehicle insurance and providing you the necessary information. We appreciate you taking the time to share your experience. Reach out if you need us! - Jason"
Erin Miller
December 17, 2025
"Through tough times and personal requests, Beverly Sliva Insurance Account Representative, has been a frequent voice on the other end of my calls. Showing empathy, Beverly has always went above and beyond to ensure all asks and tasks were completed. Her kindness and understanding has always been so appreciated."
"Thank you so much for your review, Erin! I'm so glad to hear Bev was so helpful, she is fantastic!! We're here for you, as always reach out if you need us! - Jason"
Y. C.
December 16, 2025
"Robin Ramsey, Insurance Account Representative was very friendly, helpful, knowledgeable, patient, and professional while servicing my needs."
monique wilson
December 16, 2025
"Pam O'Neil provied my family with excellent service. She is extremely helpful and understood all of my conerns."
Olivia Moore
December 8, 2025
"I would like to give a personal shout out and big Thank you to Pam O'Neill for her quick and responsive help on a Saturday to get my new vehicle's insurance information readily available to the dealer to complete my purchase. Always appreciate the Representatives at State Farm - Agent, Jason Griswold's Office."
"Thank you for your review, Olivia! I'm glad to hear Pam was so helpful with your vehicle insurance, congratulations on your new car!! Reach out if you need us! - Jason"
Giovanni Verdi
December 4, 2025
"I wanted to take a moment to personally thank Stacy Siegel State Farm Insurance Account Representativer for the exceptional customer service that she has provided to me. Her professionalism, attention to detail, and genuine care did not gone unnoticed since i have been shopping around for Homeowners Insurance for sometime now. From the moment I contacted her regarding my insurance needs, she demonstrated an exceptional level of professionalism, care, and expertise. Stacy took the time to clearly explain every detail of my policy options, making sure I fully understood what was covered and how each choice would impact me. She was incredibly patient, responsive to all my questions, and always followed up promptly. What impressed me most was her ability to make a complex process feel simple and stress-free. She genuinely cares about her clients and goes above and beyond to ensure they feel informed, protected, and supported. If you’re looking for someone who combines deep insurance knowledge with top-tier customer service, I highly recommend working with Stacy. She sets the gold standard for what great service should look like. Thank you, Stacy — your support made a real difference!"
"Wow! Thank you so much for your thoughtful review, Giovanni! I'm incredibly happy to hear how Stacy was so helpful with your homeowner's insurance. I know it's important to have someone who listens well and cares about your specific needs, and I'm thrilled to know she was able to do that for you. We're here for you, don't hesitate to reach out if you need anything! -Jason"
Kathryn Longo
December 4, 2025
"Our agent Brian is a real good and knowledgeable person. So very helpful. Everyone in that office is great"
"Thank you so much for your review, Kathryn! We appreciate you! - Jason"
Eulalia
November 23, 2025
"I am currently filing a claim and so far have received professional, timely, and courteous help in processing the claim. Since I first wrote this Sue has gone out of her way to help sort out the issues I was having and get me the immediate resolve to move forward with my claim. Again, professional, timely and courteous help. Thank you very much. Eulalia Robinson"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
James Taylor
November 18, 2025
"Great job im completely satisfied thanks for the help"
"Thank you so much for your review, James! We're more than happy to help! - Jason"
Tonyah R-Johnson
November 17, 2025
"I have been with the same State Farm location since the 1990's for a variety of coverages including renter's, homeowner's and car insurance. The original Agent, DeWayne Manear, retired and the location has since had other Agents take over with Jason Griswold being the most recent. For 29 years, nearing 3 decades of servitude at the office, I have had the absolute pleasure of working with, being assisted and educated by, and adoring Mrs. Susan "Sue" Lewis, Executive Assistant Extraordinaire. Besides her efficiency and wealth of knowledge in the insurance industry, Sue is engaging with a welcoming demeanor and a warm and bubbly personality. She helps to make the process of taking care of insurance-related business matters easy and seamless. Sue has been and continues to a true gem!"
"Thank you so much for your thoughtful review, Tonyah! I'm honored that you stuck with us for all these years even through the agent changes. Sue is fantastic, and I have no doubt she's taken great care of you all this time. We're more than happy to make sure you have everything you need when it comes to insurance, thank you for trusting us! - Jason"